Terms of Sale

These Terms of Sale ("Terms") govern your purchase of digital products from WarGameLLM, a trading name and business unit of MAXFR LTD ("we", "us", "our"). By placing an order you agree to these Terms. Please read them carefully, and save or print a copy for your records.

1.Who we are

WarGameLLM is a trading name and business unit of MAXFR LTD, a company registered in England and Wales under company number 1455659. References to "WarGameLLM" in these Terms mean MAXFR LTD trading under that name. You can contact us at [email protected].

2.The products

We sell digital "scenario packs" and related materials for use with third-party artificial-intelligence chat services (such as Claude, ChatGPT or similar). Each product consists of text — scenario briefings, structured prompts, reference material and associated files (together, the "Content"). The Content is intended to be used as input to an AI service that you access through your own separate account with that service's provider.

2.1 Product types

• Month Pack (one-off): a single edition of the Content for the calendar month identified at purchase (for example, the "June 2026" edition). It is a one-time purchase of that month's edition. It does not include past or future editions.
• Monthly Subscription: a recurring subscription that entitles you to each new monthly edition released during the period your subscription is active. A new edition is generally released on or around the 1st of each month. Editions delivered to you during your active subscription remain yours to keep after the subscription ends; you are not entitled to editions released after your subscription ends or before it began, unless we say otherwise.
• Lifetime: a one-time purchase granting access to the complete catalogue and to future monthly editions and additions as they are released, for as long as we continue to operate the product. "Lifetime" refers to the commercial lifetime of the WarGameLLM product and not to any person's lifetime. See clause 11 (Availability and changes).

2.2 Descriptions

We describe our products as accurately as we reasonably can, but descriptions are for general guidance. The Content is provided for education and entertainment. Scenarios that reference real nations, events or persons are dramatised or fictionalised and do not represent fact, forecast, advice or the views of MAXFR LTD. Hypothetical and fantastical scenarios are works of fiction.

3.You must be able to form a contract

By purchasing, you confirm that you are at least 18 years old (or the age of majority where you live) and legally able to enter into a binding contract. The products are not directed at children.

4.Orders, price and payment

• Prices are shown at checkout and are stated in the currency displayed there. Unless stated otherwise, prices are exclusive of any applicable taxes, which are added at checkout where required.
• Payment is processed by our third-party payment provider. We do not receive or store your full card details. Your purchase is also subject to the payment provider's own terms.
• A contract is formed when we (or our payment provider on our behalf) confirm your order and/or deliver the Content. If we cannot accept your order, we will tell you and arrange a refund of any sum already taken for that order.
• We may correct obvious pricing or description errors. If the correct price is higher than the price you were shown, we will contact you before proceeding and you may choose to continue or cancel for a refund of any sum taken.

5.Delivery

The Content is delivered electronically — typically by email to the address you provide at checkout, or by a download link. Please ensure your email address is correct and check your spam or junk folder. If you have not received your Content within a reasonable time, contact us at [email protected] and we will help. Delivery of subscription editions is made on or around the date each edition is released while your subscription is active.

6.Subscriptions: renewal and cancellation

• The Monthly Subscription renews automatically each billing period until you cancel. The renewal price is the price in effect at the time of renewal; we will give reasonable notice of any price change.
• You may cancel at any time through the customer or billing portal provided by our payment provider, or by contacting us. Cancellation stops future renewals. It takes effect at the end of the current paid period; you keep access to editions already delivered for that period.
• Cancelling a subscription does not, by itself, entitle you to a refund of amounts already charged for the current or past periods, except as required by law or as set out in clause 7.

7.Cancellation, refunds and your right to change your mind

7.1 Digital content and the loss of the cancellation right

Our products are digital content supplied not on a tangible medium. Where you are a consumer with a statutory right to cancel within a "cooling-off" period (for example, under UK or EU consumer law), you expressly request and consent to immediate supply of the Content upon purchase, and you acknowledge that you will lose your right to cancel once download or delivery has begun. You confirm this consent when you complete your purchase. Because delivery begins immediately, the cooling-off right does not apply once supply has started.

7.2 Our refund position

Given the nature of digital goods that are delivered instantly and cannot be returned, all sales are final and we do not generally offer refunds or exchanges. This does not affect your legal rights.

7.3 Faulty or not-as-described content

If the Content is faulty, materially not as described, or you did not receive it, you are entitled to a remedy under applicable consumer law, which may include a repeat supply or a refund. Contact us at [email protected] with your order details and a description of the problem and we will put it right. Nothing in these Terms limits your non-excludable statutory rights.

8.Licence — what you may and may not do

When you purchase, we do not sell you the Content itself or any intellectual property in it. Instead, we grant you a limited licence on the following terms.

8.1 Your licence

Subject to your compliance with these Terms and payment in full, we grant you a personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Content for your own personal, private and non-commercial enjoyment — namely, to play the scenarios using AI services you lawfully access through your own account.

8.2 What you may do

• Download and keep your own copy of the Content you have purchased, for your personal use.
• Input the Content into AI chat services for your own private play.
• Make a reasonable backup copy for your personal use.

8.3 What you may NOT do

You must not, and must not permit or enable any other person to:

• Resell, sublicense, rent, lend, distribute, share, or otherwise make the Content available to any other person, whether for payment or free of charge;
• Publish, post, upload or display the Content (in whole or in substantial part) on any website, social-media platform, forum, repository, file-sharing service, messaging channel, or other public or semi-public place;
• Use the Content for any commercial purpose, including selling access to games run from it, offering paid services based on it, or incorporating it into a competing product;
• Scrape, harvest, bulk-copy, mirror, or systematically extract the Content, or use any automated means or AI system to do so, or to create derivative datasets, training data or competing collections from it;
• Create and distribute derivative works based on the Content beyond your own private use;
• Remove, obscure or alter any notices of ownership, authorship or these Terms;
• Circumvent, disable or interfere with any access control, watermark, or security or tracking measure we use.

8.4 Each licence is personal to one customer

One purchase grants one licence to one person. The Content is intended for the buyer only. Sharing your purchased Content with others is a breach of these Terms and may also infringe our intellectual-property rights.

9.Intellectual property

All intellectual-property rights in the Content — including the selection, arrangement, wording, scenario designs, briefings, prompts, branding and accompanying materials — are owned by or licensed to MAXFR LTD and are protected by law. We reserve all rights not expressly granted to you. The "WarGameLLM" name, the "MAXFR" name and associated marks are ours. Nothing in these Terms transfers any ownership to you.

10.Breach, suspension and enforcement

• If you breach the licence terms in clause 8 — for example by redistributing, reselling, publicly posting, scraping, or commercially exploiting the Content — your licence terminates automatically and immediately, and you must cease all use and destroy your copies.
• We may suspend or terminate your access (including any subscription) without refund where we reasonably believe you have breached these Terms.
• We reserve all rights and remedies available to us in law and equity, including seeking injunctive relief and damages, and may pursue recovery of revenue lost as a result of unauthorised distribution. We may apply watermarking, per-customer tagging, or other measures to identify the source of leaked content, and you consent to such measures.

11.Availability and changes to the product

We aim to keep the product and, for subscribers and Lifetime customers, the flow of new editions running, but we do not guarantee uninterrupted availability. We may modify, improve, add to, or discontinue products, editions or features. If we permanently discontinue the product entirely, we will act reasonably and in good faith having regard to subscriptions and Lifetime purchases; this may include making available the editions already released. "Lifetime" is limited as described in clause 2.1.

12.Third-party AI services

Our products are designed to be used with third-party AI services that you access separately. We are not affiliated with, and do not control, those services. You are responsible for your own account, subscription and compliance with the terms and usage policies of any AI provider you use. The behaviour, output, availability, cost and policies of those services are outside our control, and we are not responsible for them. Outputs generated by AI services are generated by those services, not by us.

13.Disclaimers

The Content is provided for education and entertainment only. It is not professional, military, political, financial, legal or other advice, and must not be relied upon as such. To the fullest extent permitted by law, the Content is provided "as is" and "as available", and we exclude all implied warranties except those that cannot lawfully be excluded. We do not warrant that the Content is accurate, complete, error-free, or fit for any particular purpose beyond personal entertainment.

14.Limitation of liability

Nothing in these Terms limits or excludes our liability for anything that cannot lawfully be limited or excluded, including liability for death or personal injury caused by our negligence, or for fraud. Nothing in these Terms affects your non-excludable statutory rights as a consumer.

Subject to that, to the fullest extent permitted by law: we are not liable for any loss that is not a foreseeable result of our breach; we are not liable for business losses (we supply to consumers for personal use only); and our total liability to you arising out of or in connection with any product, however arising, is limited to the amount you paid for the product giving rise to the claim.

15.Privacy

We handle personal data in accordance with our Privacy Policy and Cookie Policy, which form part of your agreement with us.

16.Changes to these Terms

We may update these Terms from time to time. The version that applies to your purchase is the version in force at the time you place your order. We will post the current version on this page with its effective date.

17.Governing law and disputes

These Terms and any dispute arising out of or in connection with them or our products are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction, except that if you are a consumer resident elsewhere you may also have the benefit of mandatory protections and the right to bring proceedings under the law of your country of residence. If you have a complaint, please contact us first at [email protected] and we will try to resolve it.

18.General

• If any provision of these Terms is found unenforceable, the rest remain in force.
• Our failure to enforce a term is not a waiver of it.
• You may not transfer your rights under these Terms to anyone else. We may transfer our rights and obligations to another entity, for example within the MAXFR group, without affecting your rights.
• These Terms are the entire agreement between us regarding the products and supersede any prior statements, except for any fraud.